Shipping policy
At Second Skin Latex, we are committed to providing a smooth, reliable, and discreet shopping experience for all customers across Australia.
Please review our shipping information carefully before placing an order.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will begin processing on the next business day.
During high-demand periods, processing times may be slightly extended.
Shipping Time
Australia
Estimated delivery time:
10–15 business days
Delivery times may vary depending on:
- location
- courier operations
- public holidays
- weather conditions
- peak shipping periods
Delivery estimates are guidelines only and are not guaranteed delivery dates.
Shipping Rates
Shipping costs are calculated at checkout.
Free shipping promotions may apply to eligible orders above a specified cart value.
Tracking Information
Tracking details will be sent via email once your order has been dispatched.
Please allow up to 48 hours for tracking updates to appear after shipment.
Discreet Packaging
Your privacy is important to us.
All orders are shipped in:
- plain
- discreet
- unbranded packaging
No sensitive product information or branding will appear on the exterior of the parcel.
Incorrect Shipping Information
Customers are responsible for ensuring all shipping details are entered correctly at checkout.
Second Skin Latex is not responsible for:
- failed deliveries caused by incorrect addresses
- lost parcels resulting from inaccurate customer information
Additional shipping fees may apply if an order must be reshipped.
Delivery Delays
While we work hard to ensure timely delivery, Second Skin Latex is not responsible for delays caused by:
- courier services
- customs processing
- weather disruptions
- public holidays
- carrier operational issues
International Shipping
At this time, Second Skin Latex primarily ships within Australia.
International shipping availability may expand in the future.
Contact Us
For shipping-related questions or assistance, please contact:
Thank you for shopping with Second Skin Latex.